Privacy Policy
Compliant
Overview
CM-Focus LLC dba SocialHire (“SocialHire,” “we,” “us,” or “our”) operates the website socialhire.io and related services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our platform, visit our website, or communicate with us — including via SMS text messaging.
By accessing or using our services, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of our services.
Information we collect
We collect information you provide directly to us, as well as information gathered automatically when you use our services.
| Category | Examples | Source |
|---|---|---|
| Identity data | Name, email address, phone number | Provided by you |
| Account data | Username, password, profile information, employment history | Provided by you |
| Communication data | Messages sent via contact forms, SMS consent records | Provided by you |
| Usage data | Pages visited, time on site, clicks, search queries | Collected automatically |
| Device data | IP address, browser type, OS, device identifiers | Collected automatically |
| Payment data | Billing address, last 4 digits of card (full card handled by processor) | Provided by you |
How we use your information
We use the information we collect for the following purposes:
- To provide, operate, and improve our hiring platform and services
- To create and manage your account
- To match job seekers with relevant job opportunities
- To send transactional communications (confirmations, alerts, reminders)
- To send promotional and marketing communications where you have consented
- To send SMS messages where you have explicitly opted in (see Section 4)
- To process payments and prevent fraud
- To comply with legal obligations and enforce our terms
- To respond to customer support inquiries
- To analyze usage trends and improve user experience
We will not use your personal information for purposes materially different from those listed above without your consent.
SMS communications
SocialHire operates an SMS messaging program. If you have opted in to receive text messages from us, the following terms apply.
SocialHire SMS Program Summary
Consent. We will only send you SMS messages if you have explicitly opted in through one of our designated opt-in methods. Your consent to receive SMS messages is not a condition of purchasing any goods or services.
Opt-out. You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message. You can re-subscribe at any time by texting START or by visiting our opt-in page.
Help. For help with our SMS program, reply HELP to any of our messages, email info@socialhire.io, or call (415) 390-5887.
No sharing for marketing. We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes.
Message and data rates may apply depending on your mobile carrier plan. SocialHire is not responsible for any charges from your carrier.
Data retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
SMS opt-in records and consent logs are retained for a minimum of 4 years to comply with TCPA requirements, even after you have opted out of SMS communications.
You may request deletion of your personal information at any time (see Your Rights below), subject to legal retention requirements.
Your rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct inaccurate or incomplete information
- Deletion — request that we delete your personal information (“right to be forgotten”)
- Portability — request your data in a structured, machine-readable format
- Opt-out of marketing — opt out of promotional emails or SMS at any time
- Restriction — request that we restrict the processing of your data
- Withdraw consent — withdraw consent at any time where processing is based on consent
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is sold and to opt out of sale. We do not sell personal information.
To exercise any of these rights, please contact us at info@socialhire.io. We will respond within 30 days.
Children’s privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly.
If you believe a child has provided us with their information, please contact us at info@socialhire.io.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the “Last updated” date at the top of this page
- Send an email notification to registered users where required
- Post a prominent notice on our website
Your continued use of our services after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
We aim to respond to all privacy-related inquiries within 30 business days.